Privacy Policy

Last updated: Nov 2022

We are aware of the trust you place in us and, therefore, consider it our responsibility to protect your privacy. In this Privacy Policy, we inform you: how we collect and use personal information that you provide to us when you use our website, download a solution paper, join one of our mailing lists or use our services; what we do with the information collected; and how you can exercise your privacy rights.

Who we are

General Intelligence provides textile manufacturing and IT solution to textile suppliers.

The personal information we collect and our legal basis for doing so

When using our website

Our public website uses ‘cookies’ (small pieces of data sent from a website and stored on a user’s computer) to help us analyze how our visitors use the site. Information stored in cookies, which is related to your use of our public website, is sent to General Intelligence’s secure servers. We use this information to analyze how you use the website, to draw up reports about user activity on the website, and to offer services in relation to website activity and internet usage. We may also collect unique IDs collected from mobile devices, network carriers or data providers and IP addresses. Our legal basis for collecting information from cookies and additional unique IDs is that you provide consent when we display notice on the website of our use of cookies and additional unique IDs, such as IP addresses.

When using our online support system

If you are a user of our software application, you may have been invited to use our General Intelligence Support system for registering support issues. We collect personal information about you which we store on our servers in Singapore. The personal information we collection is your name, the name of the company where you work and your email address. Our legal basis for collecting this personal information is that the information is necessary to collect with respect to a contract we have with a direct customer of General Intelligence. The direct customer is usually the owner or governing party of the instance of the General Intelligence software application you use. We retain such information in the General Intelligence Support as long as the contract is in effect with our customer.

You may contact General Intelligence on info@gimind.com.

When joining our emailing list

When you request to receive a newsletter from General Intelligence, we use AWS (Amazon Web Services) technology to gather personal data including your name, the name of the company where you work and your email address. The personal data gathered by AWS is stored on AWS’s servers in Singapore. We use the information gathered by AWS to learn which areas of our website you visit so that we can learn more about your specific interests in our services. We use the information gathered by AWS to learn which areas of our website you visit so that we can learn more about your specific interests in our services. In addition, we use the personal information to deliver the newsletter to your inbox. You will remain registered to receive newsletters until you opt out from receiving them. Each newsletter includes a link to opt out from the newsletter subscription. You may contact General Intelligence on info@gimind.com.

When using our software application

When using our software application an user (usually a customer of General Intelligence who runs a General Intelligence environment) may, via the General Intelligence Application, collect any of the following information which is passed on to us for Processing: personal contact information such as name and date of birth and passwords solely for the purpose of providing access to the General Intelligence Application; employment details including employer name, employer business address, employee business telephone or business mobile number, employee business fax number, employee business email address, job title and function, contact details of an employer’s or employee business relationships (which businesses supply materials to a given business, for example); unique IDs collected from mobile devices, network carriers or data providers and IP addresses. Our legal basis for processing this information is in the performance of a contract between General Intelligence and our customer (the user).

Under the performance of a contract with one of our customers (who is the user of your personal information in this case), we shall retain your personal information until we receive instructions from the user that they no longer have a contractual or legitimate business interest in retaining your personal information. You may contact General Intelligence on  info@gimind.com.

Your data protection rights

If you wish to access your personal information collected by General Intelligence via our website, solution paper downloads, newsletter subscriptions or marketing and sales interaction with us, you can do so at any time by contacting us, via email, on info@gimind.com.

If you wish to access your personal information which is processed by General Intelligence under the performance of a contract with one of our customers and is collected via the General Intelligence Application or via our Support service, you can do so at any time by contacting the respective operator of the General Intelligence Application you use. You may also contact General Intelligence via info@gimind.com to access such information, however we shall firstly forward your request to the respective operator of the General Intelligence Application you use.

You may request to have your personal information corrected, updated, or deleted. You may also object to your personal information being processed or ask for the processing of your personal information to be restricted. Similarly, you may also request portability of your personal information. In cases where your personal information has been collected by General Intelligence via our website, solution paper downloads, newsletter subscriptions or marketing and sales interaction with us, you can do so at any time by contacting us, via email, on info@gimind.com.In cases where your personal information has been processed by General Intelligence under the performance of a contract with one of our customers and is collected via the General Intelligence Application or via our Support service, you can issue a request at any time by contacting the respective operator of the General Intelligence Application you use. You may also contact General Intelligence via info@gimind.com to access such information, however we shall firstly forward your request to the respective operator of the General Intelligence Application you use.

You may also withdraw your consent to have personal information processed using the channels described above.